If the door unit is installed out of square, this may cause the door to be too tight against the frame. Please check that the door unit is installed square by placing a square in the upper corners of the door unit on both the hinge sides. If the unit is installed square, there will not be any gaps between the square and the head jamb or the square and the side jambs.

The center screw on each hinge on the frame should be removed and replaced with a 2 1/2" screw. This will help support the door unit and prevent it from sagging.

A door may appear warped if the door unit is installed out of plumb. Please check the unit for plumb. If the door unit is installed out of plumb, the door will need to be reinstalled correctly. Please refer to the Interior Door Installation Video link below.

Hingeside

Printable Instructions

If the door unit is installed plumb, the best way to check the door for warp is to perform a string test. Take a string and wrap it around the door from top to bottom checking for any gaps larger than 1/4" between the door and string. Interior doors must be allowed to hang for one year to insure the door has had a chance to acclimate to humidity of the home before claiming warpage.

Printable Instructions

There should be approximately an 1/8" margin between the door and frame down the lockside. If the margin is inconsistent, this indicates the door unit is improperly shimmed. The shims along the lockside will need to be adjusted to close up the excessive gap.

A door may appear warped if the door unit is installed out of plumb. Please check the unit for plumb. If the door unit is installed out of plumb, the door will need to be reinstalled correctly. Please refer to the Interior Door Installation Video link below.

Hingeside

Printable Instructions

If the door unit is installed plumb, the best way to check the door for warp is to perform a string test. Take a string and wrap it around the door from top to bottom checking for any gaps larger than 1/4" between the door and string. Interior doors must be allowed to hang for one year to insure the door has had a chance to acclimate to humidity of the home before claiming warpage.

Printable Instructions

If the door unit is installed out of square, this may cause the door to be too tight against the frame. Please check that the door unit is installed square by placing a square in the upper corners of the door unit on both the hinge sides. If the unit is installed square, there will not be any gaps between the square and the head jamb or the square and the side jambs.

The center screw on each hinge on the frame should be removed and replaced with a 2 1/2" screw. This will help support the door unit and prevent it from sagging.

If the door unit is installed out of square, this may cause the door to be too tight against the frame. Please check that the door unit is installed square by placing a square in the upper corners of the door unit on both the hinge sides. If the unit is installed square, there will not be any gaps between the square and the head jamb or the square and the side jambs.

The center screw on each hinge on the frame should be removed and replaced with a 2 1/2" screw. This will help support the door unit and prevent it from sagging.

There should be approximately an 1/8" margin between the door and frame down the lockside. If the margin is inconsistent, this indicates the door unit is improperly shimmed. The shims along the lockside will need to be adjusted to close up the excessive gap.

If the door unit is installed out of square, this may cause the door to be too tight against the frame. Please check that the door unit is installed square by placing a square in the upper corners of the door unit on both the hinge sides. If the unit is installed square, there will not be any gaps between the square and the head jamb or the square and the side jambs.

The center screw on each hinge on the frame should be removed and replaced with a 2 1/2" screw. This will help support the door unit and prevent it from sagging.

There should be approximately an 1/8" margin between the door and frame down the lockside. If the margin is inconsistent, this indicates the door unit is improperly shimmed. The shims along the lockside will need to be adjusted to close up the excessive gap.

A door may appear warped if the door unit is installed out of plumb. Please check the unit for plumb. If the door unit is installed out of plumb, the door will need to be reinstalled correctly. Please refer to the Interior Door Installation Video link below.

Hingeside

Printable Instructions

If the door unit is installed plumb, the best way to check the door for warp is to perform a string test. Take a string and wrap it around the door from top to bottom checking for any gaps larger than 1/4" between the door and string. Interior doors must be allowed to hang for one year to insure the door has had a chance to acclimate to humidity of the home before claiming warpage.

Printable Instructions

If the door unit is installed out of square, this may cause the door to be too tight against the frame. Please check that the door unit is installed square by placing a square in the upper corners of the door unit on both the hinge sides. If the unit is installed square, there will not be any gaps between the square and the head jamb or the square and the side jambs.

The center screw on each hinge on the frame should be removed and replaced with a 2 1/2" screw. This will help support the door unit and prevent it from sagging.

If the door unit is installed out of square, this may cause the door to be too tight against the frame. Please check that the door unit is installed square by placing a square in the upper corners of the door unit on both the hinge sides. If the unit is installed square, there will not be any gaps between the square and the head jamb or the square and the side jambs.

The center screw on each hinge on the frame should be removed and replaced with a 2 1/2" screw. This will help support the door unit and prevent it from sagging.

There should be approximately an 1/8" margin between the door and frame down the lockside. If the margin is inconsistent, this indicates the door unit is improperly shimmed. The shims along the lockside will need to be adjusted to close up the excessive gap.

A door may appear warped if the door unit is installed out of plumb. Please check the unit for plumb. If the door unit is installed out of plumb, the door will need to be reinstalled correctly. Please refer to the Interior Door Installation Video link below.

Hingeside

Printable Instructions

If the door unit is installed plumb, the best way to check the door for warp is to perform a string test. Take a string and wrap it around the door from top to bottom checking for any gaps larger than 1/4" between the door and string. Interior doors must be allowed to hang for one year to insure the door has had a chance to acclimate to humidity of the home before claiming warpage.

Printable Instructions

If the door unit is installed out of square, this may cause the door to be too tight against the frame. Please check that the door unit is installed square by placing a square in the upper corners of the door unit on both the hinge sides. If the unit is installed square, there will not be any gaps between the square and the head jamb or the square and the side jambs.

The center screw on each hinge on the frame should be removed and replaced with a 2 1/2" screw. This will help support the door unit and prevent it from sagging.

A door may appear warped if the door unit is installed out of plumb. Please check the unit for plumb. If the door unit is installed out of plumb, the door will need to be reinstalled correctly. Please refer to the Interior Door Installation Video link below.

Hingeside

Printable Instructions

If the door unit is installed plumb, the best way to check the door for warp is to perform a string test. Take a string and wrap it around the door from top to bottom checking for any gaps larger than 1/4" between the door and string. Interior doors must be allowed to hang for one year to insure the door has had a chance to acclimate to humidity of the home before claiming warpage.

Printable Instructions

If the door unit is installed out of square, this will cause the boreholes to be misaligned. Please check that the door unit is installed square by placing a square in the upper corners of the door unit on both the hinge sides. If the unit is installed square, there will not be any gaps between the square and the head jamb or the square and the side jambs.

The center screw on each hinge on the frame should be removed and replaced with a 2 1/2" screw. This will help support the door unit and prevent it from sagging.

There should be approximately an 1/8" margin between the door and frame down the lockside. If the margin is inconsistent, this indicates the door unit is improperly shimmed. The shims along the lockside will need to be adjusted to close up the excessive gap.

A door may appear warped if the door unit is installed out of plumb. Please check the unit for plumb. If the door unit is installed out of plumb, the door will need to be reinstalled correctly. Please refer to the Interior Door Installation Video link below.

Hingeside

Printable Instructions

If the door unit is installed plumb, the best way to check the door for warp is to perform a string test. Take a string and wrap it around the door from top to bottom checking for any gaps larger than 1/4" between the door and string. Interior doors must be allowed to hang for one year to insure the door has had a chance to acclimate to humidity of the home before claiming warpage.

Printable Instructions

There should be approximately an 1/8" margin between the doors. If the margin is inconsistent, this indicates the door unit is improperly shimmed. The shims around the door unit will need to be adjusted to close up the excessive gap.

A door may appear warped if the door unit is installed out of plumb. Please check the unit for plumb. If the door unit is installed out of plumb, the door will need to be reinstalled correctly. Please refer to the Interior Door Installation Video link below.

Hingeside

Printable Instructions

If the door unit is installed plumb, the best way to check the door for warp is to perform a string test. Take a string and wrap it around the door from top to bottom checking for any gaps larger than 1/4" between the door and string. Interior doors must be allowed to hang for one year to insure the door has had a chance to acclimate to humidity of the home before claiming warpage.

Printable Instructions

If the door unit is installed out of square, this may cause the door to be too tight against the frame. Please check that the door unit is installed square by placing a square in the upper corners of the door unit on both the hinge sides. If the unit is installed square, there will not be any gaps between the square and the head jamb or the square and the side jambs.

The center screw on each hinge on the frame should be removed and replaced with a 2 1/2" screw. This will help support the door unit and prevent it from sagging.

There should be approximately an 1/8" margin between the door and frame down the lockside. If the margin is inconsistent, this indicates the door unit is improperly shimmed. The shims along the lockside will need to be adjusted to close up the excessive gap.

If the door unit is installed out of square, this may cause the door to be too tight against the frame. Please check that the door unit is installed square by placing a square in the upper corners of the door unit on both the hinge sides. If the unit is installed square, there will not be any gaps between the square and the head jamb or the square and the side jambs.

The center screw on each hinge on the frame should be removed and replaced with a 2 1/2" screw. This will help support the door unit and prevent it from sagging.

If the door unit is installed out of square, this may cause the door to be too tight against the frame. Please check that the door unit is installed square by placing a square in the upper corners of the door unit on both the hinge sides. If the unit is installed square, there will not be any gaps between the square and the head jamb or the square and the side jambs.

The center screw on each hinge on the frame should be removed and replaced with a 2 1/2" screw. This will help support the door unit and prevent it from sagging.

Make sure the corner seals are installed in the bottom corners of the frame and the weatherstripping is in good condition and running the length of the frame.

The door unit should be caulked underneath the sill, at the nose of the sill, and where the sill meets the door frame.

The door unit should be caulked where the brickmould meets the door frame and the wall.

Verify that the door unit is installed plumb and square. Hingeside Plumb

Lockside Plumb

Printable Instructions

Hingeside Square

Lockside Square

Make sure the corner seals are installed in the bottom corners of the frame and the weatherstripping is in good condition and running the length of the frame.

If the door unit is installed out of square, this will cause the door to drag on the threshold. The door unit will need to be reinstalled correctly in order to operate properly. Please refer to the below link to the Exterior Door Installation video. Lockside Square

Hingeside Square

To prevent the door from sagging, two hinge screws into the door frame should be removed and replaced with two 2 1/2" screws. This will help support the weight of the door.

Make sure the threshold is adjusted to make proper contact with the door sweep. You will be able to tell the threshold is adjusted properly by closing the door over a piece of paper. Pull the paper from between the sweep and the threshold. If the paper tears the threshold is adjusted too high and it will prematurely wear out the sweep. If there is no tension on the paper, this will create potential for water leakage.

The weather-stripping should be in good condition, running the length of the door frame, and making good contact with the door.

The blind operator may have become disengaged. Slide the operator to the very top for full engagement. You should hear/feel two clicks. This indicates the magnets have been re-engaged.

The screws around the window can be loosened and the window can be adjusted in the door.

Replacement glass can be ordered on The Online Door Store and can be installed following the Instructions.

Contact the MASTERCRAFT door help team by emailing MastercraftDoorHelp@MidwestManufacturing.com

The screws around the window may need to be tightened. To access the screws, remove the screwhole covers from the interior of the window frame. Use a #2 phillips screwdriver and turn each screw to make sure it is tight.

Contact the MASTERCRAFT door help team by emailing MastercraftDoorHelp@MidwestManufacturing.com

There may be excess caulk around the window frame, which is normal and easily removed. Please use glass cleaner to lubricate the caulk, then run a razor blade around the perimeter and gently remove the caulk with a putty knife.